SHIPPING & RETURNS
Our products are shipped anywhere in Canada and have one pick-up location in Ottawa, Ontario in the Hintonburg neighborhood. Our shipping rates are a flat fee of $14.00 and free within Canada on orders over $100.00. Though conscientious of packaging there is a rare occurrence of damaged goods during transit, please notify us if this happens. Our usual fulfillment shipping times are 2 business days.
We encourage you to contact us by email or over our website chat for any questions about our products before purchasing. ASH & POSY is small batch artisanal skin care company and all of our products are formulated, prepared and packaged providing supreme quality and performance. We are unable to accept returns due to the nature of our business.