top of page

SHIPPING & RETURNS

SHIPPING POLICY

We ship anywhere in Canada and all shipments over $100 are free.  We charge a flat fee of $14.00 to ship in Canada for any orders under $100.  Though conscientious of our packaging there is a rare occurrence of damaged goods during transit, please notify us if this happens.  Our usual fulfillment shipping times are 3-4 business days.   

RETURN POLICY

We  encourage you to contact us by email or over our website chat for any questions about our products before purchasing.  ASH & POSY is small batch artisanal skin care company and all of our products are formulated, prepared and packaged providing supreme quality and performance.  We are unable to accept returns due to the nature of our business.  

LOCAL DELIVERIES and PICK UP LOCATION

We offer free local deliveries to addresses in Ottawa Central on orders over $50.  See if your address qualifies at checkout.  You can opt to pick up your order at our next market - just look for the option in the dropdown bar at checkout.  

bottom of page